Terry Owens, Kegel's Director of Tech Support gives you tips and trick about your lane machines. Terry leads the team of Kegel Techs which offers 24/7 support to bowling centers worldwide. He started with Kegel in 2000 building lane machines in our core manufacturing division and quickly learned all lane machine systems advancing to Quality Control Manager where he served as the final say for all completed lane machines. Today he also handles all of Kegel's Lane Machine training courses and provides a level of understanding and depth far beyond his years. He keeps a cool head and steady hand in times of trouble.