Daily Process Verification

It is critical now more than ever in the game of bowling to verify your lane maintenance procedures on a daily basis. This simply means using your basic senses to ensure the lane machine that is being run has actually performed the task adequately. Why is this you may ask?

Simply put, the daily responsibility of lane maintenance has somewhat shifted away from the operator and directly to the lane machines that are currently being used. Many bowling centers have automated lane machines that move themselves or manual machines that are pre-programmed and the operator simply presses a button while the machine does all of the lane maintenance.

Just remember it is still the responsibility of the operator to ensure the machine has achieved what it was programmed to do. Just because the lane machine went down the lane and returned back to the foul line does not necessarily mean the lane has cleaned and conditioned properly.

Simply training your eyes, ears, and hands to focus on specific aspects of the lane machine as well as the lane surface will give you daily peace of mind and your customers will be more than satisfied with the end result.

If you utilize these simple tips every time you perform lane maintenance your customers will keep coming back for more. The thing that people look for the most in bowling is consistency, not high scoring. However high scoring inevitably evolves from consistency which means there is a way to give your customers both. Just spending an extra ten minutes per day will guarantee your customers satisfaction every time they come to your center to bowl.

Scan the QR code below to view these daily lane maintenance tips.

Sound, sight, and touch will prevent lane maintenance disasters that can occur when everything seems to be operating normally from a lane machine standpoint.

Sound:

Listening to a lane machine while in operation is much like listening to your own personal vehicle every time you start it and proceed to drive. There are different types of noises within all mechanical things that will sound good, bad, or normal. The more you familiarize yourself with the equipment you are running, the quicker you will be able to tell when something is about to fail or already has. Most lane machines have error codes that will shut the machine down in certain situations, but there are a lot of things that can go wrong, and the machine will still appear to be working to the untrained operator.

A great starting point is for you to train yourself and your staff to hear the vacuum motor when the machine is going down the lane and when it turns on and off during operation.  Familiarize yourself with the sound of the cleaner pump when the machine is in the cleaning mode. A conventional spray jet pump can have a faulty diaphragm and still spray cleaner, but there will be substantially less volume than what is needed. A peristaltic cleaner pump will change sound as the tubing starts to wear which is a sign that it needs to be changed.

Neither the vacuum motor nor the cleaner pump failing will prompt an error on the lane machine. It will continue to run every lane and you will not know there is a problem until the lanes are turned on for play and by then it will be too late.

Sight:

 Visually inspect the lane machine before every use to ensure there is enough lane conditioner,  cleaner, and cloth to complete the number of lanes you need to run. If you are operating a battery lane machine, verify there is enough battery power to complete the total number of lanes that are going to be cleaned and conditioned.  

Personally confirm that the program settings match the program sheet for the pattern that you will be applying and if applicable perform a volume check for the cleaner output and the oil output for the pattern in question. Proceed to enter the starting sequence to enable the lane machine. Start the lane machine and walk beside it as it travels down lane towards the pin deck.

Pay attention to the data that is displayed on the keypad such as drive speeds, distance traveled, program number being run, and anything else that your lane machine displays. The numbers should always be consistent from lane to lane and if a variance is noticed the operator should stop the machine and investigate why there may be inconsistencies.

Watch the machine as it applies lane cleaner and lane conditioner. Inspect the pin deck area to ensure there is no residue or lane cleaner being left behind and the machine is traveling far enough before it reverses out of the pit. Excess moisture on the pin deck will result in sliding pins, possible out of ranges and reduces scoring due to lack of pin carry. The “Backends” as they are referred to in our industry consist of every inch of the lane past the oil line and up to the pin deck. This area of the lane should be residue free and squeaky clean.

Once the machine returns to the foul line, walk back down the lane and look over the oil pattern that has just been applied. The lane pattern should look relatively smooth and uniform depending on the type of pattern being run. After the machine has returned to the foul line make sure there are no drips of lane oil or cleaner, streaks in the lane pattern, or anything that looks abnormal to what you are used to seeing every day. Once everything has been verified you may continue running the remainder of the lanes.

Touch:

Once the lanes have been cleaned and conditioned, it is always a good idea to at least do a tactile inspection of your backends as well as your lane pattern. This is something lane maintenance personnel have done for decades, and at one part in our history, was the primary inspection regarding the passing or failing of a lane pattern in sanctioned play.

Our Kegel Team has always made a habit of walking our lanes for a visual and tactile inspection after every lane maintenance routine. Walk the length of the lane and locate the end of the oil pattern and confirm all of the lanes have the same look and distance.

Inspect multiple lanes in the backend area to ensure they are clean and free of residue. Use your knuckles as a way to accurately feel the cleanliness of the lane surface by rubbing them across a section of the backend. There should be no marks or film on any portion of the backend of the lane as this will affect carry down and create inconsistent ball motion.

Pick a lane in the middle of the center and use this lane every day as your gauge on what you feel when you run your fingers across the oil pattern at various distances. Start in the head section of the lane eight feet from the foul line. Using your index and middle fingers, lightly place them on the 2 board on one side of the lane and push your fingertips across 2-20 board and get a feel for how the pattern has less oil on the outside of the pattern and more towards the center. Move to the arrow section of the lane and repeat the process. Here you will feel more of a difference between the outside volume versus the inside boards in the lane pattern than you would have at 8 feet. Continue this at 30-35 feet and in the middle of the pattern taper somewhere between 36-44 feey depending on the pattern length.

Most successful lane patterns are crowned in shape or blended from outside to inside by increasing oil volume board-by-board. These patterns will typically be 40-44 feet in length for a standard house pattern and will have a front to back taper of 7-10 feet depending on the lane surface and chemical being used.

If you utilize these simple steps to verify your lane maintenance procedures on a daily basis you can rest assured, you have given your clientele a consistent bowling experience day after day and week after week. As outlined earlier in this article, consistency is the key to happy customers and a successful business operation.

These are but a few suggestions that our lane maintenance personnel uses at every event we do around the world. There are more complex verification procedures that we at Kegel perform at specific events, such as measuring the topography of every lane in the bowling center, monitoring temperature, humidity, and a variety of other things.

In closing, if you are every at an event where a Kegel representative is present, please feel free to approach that individual at anytime to learn more about all of the procedures that we verify to ensure a successful event.

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Lane Machines & Maintenance STEVE CROSS Lane Machines & Maintenance STEVE CROSS

Preparing your Machine for the Fall Season

As many bowling centers close during the summer months, it is especially important to properly prepare your machine to begin a new fall season.  If this is not done, it can lead to restriction to flow in the system, or problems with ball reaction at an inconvenient time after the league season has begun.

In order to stay ahead of Murphy ’s Law, I urge customers to follow the Boy Scout motto and “Be Prepared.”  You will thank yourself for performing this preventative maintenance on your machine.

The first thing you will need to do is get the machine out and drain the fluids.  You will then want to remove both the oil and cleaner tanks individually and perform a thorough cleaning on them and the filters.  Inspect the tanks to make sure there is no sediment or residue from the previous conditioner or cleaner left behind.  It is important to flush and clean these tanks whether you plan to use a new batch of the same conditioner or intend to switch to a new conditioner altogether.

Once the cleaning is complete and machine is intact, you should turn the machine on and check that oil is flowing freely through the oil lines.  You will be looking for a consistent PSI reading.  If the pressure readings are too high or too low, this indicates that there may be a problem in the oil lines.

This is also a time of year where many centers will experiment with new oils or patterns.  I always recommend that changes be tested before the season begins.  This allows time for you to decide what is right for your center and make pattern changes or adjustments if necessary.  If your center will be using a new oil, I suggest keeping the same pattern for testing.  Changing only one of these variables will give you a better comparison of the new versus the old oil.

This should help to ensure that you maximize your machine’s performance and decrease the risk of problems sneaking up on you once your season has begun.  Take care of your machine, and it will take care of you.  And if it doesn’t, give one of our Techs a call at 1-800-280-2695.

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10 Frequently Asked Questions about Conditioning Lanes

Before making any adjustments to the conditioner pattern, make sure that your lane machine is cleaning properly.

Question: Ball reaction is weak after a game and a half. How do I reduce my carry down?

Answer: Typically the applied oil distance forward is too far creating too much conditioner towards the end of the oil pattern. Reduce the applied distance of conditioner and add to the reverse to prevent the loss of durability.
 
Question: Ball reaction is strong from the beginning and does not weaken making ball reaction unpredictable. How can I tame my back ends down?

Answer: First, try lengthening the pattern, one foot at a time to the desired result. Second is to change to higher speeds earlier in the pattern to raise the level of conditioner at the end of the pattern.
 
Question: The pattern plays good from the beginning yet loses hold through the night. How do I increase the hold?

Answer: The applied conditioner on the reverse is what creates durability, this area known as the mid-lane provides direction to the breakpoint and dictates score-ability. Starting reverse oil further down the lane increases hold.
 
Question: My bowler's tell me "the heads dried out". How do I control early hook?

Answer: First, watch ball reaction, bowlers rarely see what they think they see. In most cases the ball actually hooks too early through the mid-lane. Poor lane surface or lack of conditioner in the lay-down area can also be a cause. In this case, slowing the travel speed in the head area on the return will increase the amount of conditioner in this area. Adding loads in Sanction Technology along with a slower machine speed will increase skid through the heads. However, many times today with the amount of conditioner being applied to the "heads", if the ball is hooking early, there are lane surface issues.
 
Question: If I get the ball right, it "hangs" outside, 2,8,10 city! How do I create more room right?

Answer: This is a hard one to recognize, because it has multiple and opposite causes.

Too much conditioner on the outside (ball skids too far) or in some cases not enough conditioner on the outside (ball loses energy) can cause "hang".

If the ball skids to far, reducing the length and/or volume of the applied conditioner will help.

A wet/dry condition will result in too much skid inside, giving the appearance of "hang" and a loss of energy if the ball enters the dry too early creating a weaker back-end reaction. Many times the amount of conditioner in the middle is the cause of "hang" and not the amount on the outer boards. Reducing the amount of conditioner in the middle, raising the outside, and using speeds to lower the overall height of a pattern will increase ball reaction and create more playable angles.

Adverse lane topography can affect swing. If this is the issue, reducing the outside condition will allow bowlers to play a more direct line to the pocket.

Question: The bowlers seem to move left very quickly because the track dries up. What can I do to prevent this?

Answer: The volume at the end of the pattern should be slightly more than the outside boards. Applying oil to the track on the reverse can provide more durability without greatly affecting overall ball reaction. With Sanction Technology and board-by-board capability, widening loads one board at a time to get the desired affect can provide the quickest way and retain stability.

Question: How do I determine my cleaner ratio?

Answer: The best idea is to phone the manufacturer for their recommendation. All conditioners are different and clean off the lane differently. For example, Defense lane conditioner is usually stripped at a 4 or 5 to 1 ratio, while Offense can be cleaned at 8 or 10 to 1. This is something that you can experiment with, however, it is not recommended to weaken the stripping solution throughout the entire lane to control the back-end reaction. This can cause for poor cleaning and create numerous other issues.

(Note: With the FLEX lane machine, the ability to weaken the cleaner ratio mix ONLY on the back-end is an option to control back-end ball motion. The FLEX lane machine can keep a strong cleaner mix in the front part of the lane where it is needed.)
 
Question: How does temperature affect my lane conditioner and lane machine?

Answer: If you are using wick machines, it is highly recommended that you store the machine and conditioner in a place where it is room temperature and will remain constant. This will prevent inconsistent flow through the wicks due to changes in viscosity. In some conditioners, a 1-degree change in temperature can affect viscosity by 2 points cps. This is important for those with Sanction Technology to control the pressure and prevent possible damage to the gauge.

Question: Separate or Simultaneous?

Answer: This is an issue related to wick machines more so than Sanction Technology. Most centers try to reduce depletion one of two ways, either running in separate mode or stopping every so many lanes and letting the machine rest. The separate mode is recommended due to the consistent time in between the oil and strip mode. While the lane is being stripped, the wicks have that time to recover and it is the same from lane to lane. A major issue in resting the machine several times across the center is that it creates a stair step effect of gradually less, than more conditioner, repeated across the lanes.
 
Question: How does buffer brush wear affect my condition and what should be done upon installing a new one?

 Answer: The buffer is designed to taper an oil pattern based off the pattern settings and speeds. As a buffer wears the amount of conditioner at the end of a pattern gradually diminishes over time. This is usually not something bowlers notice and will not come to your attention until you are told that you do not have "three units" any longer. Simply put the brush doesn't hold the conditioner as long as when new and "dumps" it further up lane and creates a steeper taper in the pattern. When replacing the buffer after this gradual wear and even though the pattern settings are the same as when the buffer was new, the effect of a new brush will seem dramatic to the average bowler.

It is highly recommended that this be done in August so the change is not taking place mid-season. The frequency of changing the brush is affected by many factors including number of lanes, how good the lane surface is, and what type of lane surface it is. The more friction the faster the wear. Smaller centers with 24 lanes or less may see two years between buffer changes. Centers with 24 lanes and up may change the brush every year to every six months in centers with a lot of lanes.

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“The oil pattern didn’t play anything like it did at home!"

Often times I hear this comment and there are many reasons why this can happen.  Frequently, the center that you are going to bowl the tournament in, say for example the USBC Open Championships, is using a different brand of cleaner, different oil, and a different lane surface, not even taking account of one of the biggest differences; topography. 

Those are very obvious factors, but often people think that because they have the same lane machine as at the tournament site that it should cover all of those differences.  Ultimately, even if you have the same lane surface, oil, cleaner, and lane machine, differences will still remain.

One of the differences we see often is the physical condition of the lane machine.  Even though each Kegel lane machine leaves the factory meeting all of our strict adjustment and performance specifications, what happens to it from there is totally dependent on the maintenance (or lack thereof) that is given to it. 

For an example, let’s compare two cars:  Two 2011 Chevrolet Corvettes. 

One Corvette lands in the hands of a business man who uses it strictly as a commuter car.  He washes and waxes it every week, changes the oil right at 3000 miles, and always uses synthetic oil.  He manages to put 25,000 miles on the car in a 12-month period.

The second Corvette ends up being a rental car.  The car is in numerous drivers’ hands many of which perform routine burnouts and jackrabbit starts.   This car also logs 25,000 miles in a 12-month span. 

Though both of these cars started their life exactly the same, do you think both cars are going to look the same and perform the same after 12 months?  Do you think the interiors are going to be the same?  It wouldn’t surprise me if the rental car’s transmission doesn’t shift as crisp and probably a few of the basic items are a little more worn out (brakes, parking brake, tires, etc.)  All I know is, I’ll take Corvette number 1 and you can take a chance with the rental car - haha!

Knowing this, do you think all lane machines are treated the same?  We’ve seen many lane machines after one year look like they’ve never been cleaned!  Oil drips out of the vacuum motor (where it never should), the transfer brush is filled with dirt and hair, the paint is peeling off due to cleaner being spilled on it numerous times, and the frame has been tweaked throwing the factory adjustments out of spec since the machine has been dropped more than a half-dozen times due to negligence.

  • Do you think that this machine I described above will put out the pattern the same way the brand new machines we have at the USBC Open Championships will?

  • Do you think the pattern will be the same with a machine that doesn’t clean the lane well because the squeegee blades or cushion roller have never been changed?

  • Do you think the pattern will be the same even if the cleaner tank filter is clogged and the Norprene cleaner tubing hasn’t been changed in over a year which results in half the amount of cleaner coming out (resulting in poor cleaning) and now you’re oiling on top of a film?

  • Do you think the pattern will be the same even if the transfer brush has so much dirt in it that it keeps the oil in the transfer brush an extra 6 feet down the lane?

Many factors will make a pattern play different from center to center but often one of the biggest is the physical condition of the machine itself.  Stay up with the maintenance of the parts that commonly wear out; squeegee blades, buffer brush, cushion rollers, etc.,  keep the machine clean, and your lane condition will be more consistent from week-to-week and month-to-month. 

Like our VP of R&D Mark Davis once said:  “Machines that look like new, tend to perform like new.”

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How to prevent decreased battery life

As we all know, batteries are not created equal and they do require maintenance.  It is important that batteries are charged properly and to make sure the source that is using this supplied power is not abused so that they reach their maximum potential.  After reading this, you should be familiar with two causes of decreased battery life and some charging standards for Odyssey batteries. 

One of the biggest problems that can decrease battery life is a machine that has been abused.  When a machine is not kept clean or well maintained, it can cause an overall higher amp draw and result in the battery dropping out faster. 

For example, if the vacuum motor has had waste sucked into it, like the images of abused vacuum motors below, this can greatly affect the battery.  Damage like this could hinder machine performance and easily cause a NEW set of batteries to do 25 lanes less than it should.

Another battery issue that is often overlooked is whether the charger is giving the batteries a proper charge.  This can take into account any portion of the charging mechanism.  The Odyssey batteries require different stages of charging which should be as high as 29 volts within the first 30 minutes of being on charge to as low as 27 volts after being on charge for 6-8 hours. If proper charging does not occur, this will also affect the life of your batteries.

Periodic checking of the charging system along with regular maintenance of your lane machine will greatly extend the life of your batteries.

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Misc BILL WALTERS Misc BILL WALTERS

The Next Generation

Where is the next generation of bowling center maintenance technicians going to come from? Until we can develop warp drive and travel to a few of the nearby star systems, the search will be limited to the third planet from the sun.

The maintenance of a bowling center requires skills beyond that of the stereotypical grease monkey that seems to pop into the minds of most people in the industry. A head tech needs much more than a basic knowledge of wrench turning and part swapping.

One of the first things a tech should learn is a basic knowledge of the rules of the game. Many parts of their job will be directly affected by these rules. Pinspotting, pit depth and cycle timing are just a few of the items a tech will be responsible for.

A strong mechanical aptitude is needed to become a successful head mechanic. While many people have this ability, transferring it to a bowling environment can be difficult. Adapting to changing needs within the bowling center requires an individual that can use their imagination at times.

He or she must have a talent for trouble-shooting, whether natural or acquired. This ability will help to set them apart from the previously mentioned mental representation of a bowling center mechanic.

A background in electronics, basic building maintenance, heating and air conditioning, lane maintenance and the management of inventory are also required to fulfil the desired traits of a true maintenance professional. Training in the art of interpersonal relationships is needed to allow them to interact with management, customers and the employees who will be working with them.

With all of these requirements, finding an individual to fill a head technician position can be difficult. Not many people walking down the street can come anywhere close to meeting all of the needs of a bowling center seeking a top level maintenance supervisor.

Where can you find a person to fill these huge shoes? Running an ad in the local newspaper rarely produces a qualified candidate. Internet employment websites are a better bet for receiving resumes from a prospective employee. Bowling specific web sites such as Bowltech.com, Facebook and Linkedin.com can produce very good results in your search.

Many of the large chain operations have training programs in place to allow them to promote from within. Pinchasers become “C” mechanics, next moving up to “B” mechanics. The jump to a head mechanic position is the next step in their chain of maintenance.

The training offered by the large corporate owned centers is very comprehensive and includes educational videos and manuals. Candidates are given written tests. After successfully completing a course of study, they move up to the next level of maintenance proficiency.

Depending on the individual, the time frame can be 5 years or longer to move up the corporate ladder. Head tech positions are not often available within the company. A qualified mechanic may be required to stay at “B” level for several years, awaiting an opportunity to show what they can do.

These highly trained “B” mechanics are sometimes unwilling to wait for a position to open within the company and often look to the open market for employment. An independently owned center can find a highly qualified tech that has waited too long for promotion and place him or her in their organization with little in-house training.

In centers without a corporate affiliation, the training of the maintenance staff can be hit and miss at times. Some have great programs in place and others have little more than a service manual and a parts book for teaching a prospective tech.

In many of the independently owned centers the head mechanic has been in place for several years. Some feel threatened by new employees and give them only small quantities of training to maintain a feeling of “job security”.

The best bet for most centers regardless of who they are owned by are the numerous classes and schools available to our industry. From 3-4 week schools on the pinsetters to one day seminars that specialize in major assemblies, these classes are worth their weight in gold.

Instruction in lane maintenance, automatic scoring and safety are offered by manufacturers on a regular basis. Even a seasoned veteran can glean a tip or two from these classes.

Kegel offers training on all of their lane maintenance equipment, along with oil pattern and lane surface maintenance. Kegel will be partnering with Classic Products (October 2019) to offer training on pinsetting equipment. Contact Classic Products for more details.

Any training might seem costly when accounting for the travel and lodging along with the tuition, but the knowledge given to the students can reap benefits to a center for many years.

As many head mechanics approach retirement age, there will be a lack of experienced help in the bowling industry. The only way to offset this loss will be to start the training of their replacements now.

It makes little difference how this will be accomplished. The next generation will be faced with both old and new problems that must be met head-on. Education is the most powerful tool in a bowling center mechanics’ toolbox.

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What does “Non-Newtonian” really mean when it comes to bowling lane conditioners?

So, you know that non-Newtonian liquids are just like ketchup; you have to apply some force to make the liquid flow. But, what does “non-Newtonian” really mean?

You’ve likely heard of the English mathematician and physicist, Sir Isaac Newton. He is, after all, one of the most influential scientists of all time. He formulated the laws of motion and universal gravitation, laid the foundations of classical mechanics, and had a hand in developing calculus. He even did a lot of work in optics and built the first practical reflecting telescope!

Newton developed several scientific laws that described the relationship between forces, bodies, motion, and responses. You probably studied his three laws of motion in high school physics. You may have even studied Newton’s law of viscosity in school; though you may not have realized it!

Newton’s law of viscosity isn’t a fundamental law of nature (like the laws of motion or gravity). Rather, it is a relationship between two physical quantities; in this case, viscosity and force (called shear). When viscosity doesn’t change no matter how much force is applied; i.e. when viscosity is independent of shear; you have a Newtonian fluid. Most fluids are Newtonian and the most common one is water. Under normal conditions, the viscosity of water doesn’t change no matter how much force; or shear; is applied.

There are different kinds of non-Newtonian fluids; shear-thinning and shear-thickening are two of the more common kinds. The viscosity of these fluids will change depending on the amount of force that is applied. A shear-thinning fluid will experience a decrease in viscosity with more applied force while a shear-thickening fluid will experience an increase in viscosity with more applied force.

Ketchup is the perfect example of a non-Newtonian, shear-thinning fluid. You can turn the bottle upside down and wait for the ketchup to flow and it just never seems to happen. Give the bottle a couple of solid taps on the palm of your hand though, and the ketchup starts to ooze out of the bottle. The force applied to the bottle caused the viscosity of the ketchup to decrease (the ketchup became thinner) enough so that the ketchup would flow from the bottle. Once a force is no longer being applied; i.e. the ketchup is on the plate; the ketchup returns to its original viscosity and sits in a blob on the plate.

All that is cool, but how does this relate to lane conditioners?

Well, with a non-Newtonian conditioner, each bowler will see slight variations in ball motion. For example, a high-rev, high-speed player; here’s looking at you, cranker; will apply a lot of force to the conditioner. As such, the shear applied to the conditioner will cause the viscosity of the conditioner to decrease. This will allow the player to see a little more push; the ball will skid where it needs to skid. A low-rev, low-speed player; that’s all you strokers out there; will apply a lot less force to the conditioner. The shear applied to the conditioner won’t cause as much of a decrease in viscosity as the cranker saw. As such, the stroker will see a little more friction so the ball will read and pick-up where it needs to pick-up. In simpler terms, the stroker will see “good friction” while the cranker will see a little more slickness.

Of course, this is all on a very small scale. A 200 rev rate bowler might “see” the viscosity as 70 cps while a 500 rev rate bowler might “see” the viscosity as 65 cps. In the scheme of viscosity, 5 cps is very small. So, what the ball; and the bowler; see is very subtle. But, it’s just enough to help all bowlers find good ball reaction.

Learn more about Kegel’s non-Newtonian Lane Conditioner, Terrain.


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Misc BILL WALTERS Misc BILL WALTERS

The Mother of Invention

Every bowling center encounters Murphys’ Law. This means the worst possible breakdown will occur at the most inconvenient time. And to make the situation worse, you won't have the critical part needed in the back room. These are the scenarios that test even the most seasoned mechanic. A necessary part is not on hand, or a time-consuming crisis breakdown delays or postpones a league.

Lacking the needed part, most technicians will call a nearby center and ask to borrow it. But not all centers are on friendly terms. Distributors, if they have the item, may need several days to deliver it.

In the case of a simple to remove part, it can be transferred from an unused machine, but of course, this still leaves a machine unusable.  In some situations, the broken part can be taken to a local shop and repaired or duplicated. This can be very costly, but it could be less than the lost revenue from a broken down machine.

Many times, imagination will outshine the above mentioned solutions. Pinsetter technicians can and do rebuild, redesign, and reconfigure parts when the need arises. Some of these ideas are out of crisis and others come from nuisance problems.

No materials are out of consideration when trying to construct a required part in an emergency situation. Scrap iron, lumber and various types of rubberized parts find their way into the machines. Some work quite well, often performing as well as or better than the original manufactures’ parts. I have seen pool cues, garden hoses, shop rags and hose clamps used on pinsetters to get a machine through a league session. I am certain there are even stranger things that have been employed in an emergency.

Nearly all mechanics will remove these "emergency engineered" items when the correct part arrives. They'll keep their new found repair item on the shelf, awaiting the possibility of another need for it. While many great ideas are born from springs and duct tape when haste was a priority, these "quick fixes" should be removed as the correct parts arrive.

Scores of these emergency repairs fail miserably. Others are extremely simple, leaving one wondering why the machine was originally designed in such a complex manner.                                                                                   

Of course, most capital equipment suppliers do not recommend modifying their machines. Doing so can void warranties and in some cases circumvent safety features. The safety features of your machines are there for your best interests and should not be tampered with.

Some purists might say that the need for a quick fix is unfounded. If the mechanic is doing his job correctly, breakdowns will never occur. While this is a somewhat true statement, as with most things in life, there are always going to be unseen circumstances.

Imagination is not just limited to parts. Many times a tool that is pinsetter specific is unavailable or just has not yet been invented. Hands on experience with the machine will give insight to allow a fertile mind to explore the possibilities of tool design. A majority of mechanics will agree that there are times when a third and fourth hand would be of great assistance. Science has yet to genetically alter us to that specification. However, many mechanics have constructed tools to allow them to perform duties that once required another person.

There are numerous mechanic designed tools on the market. Most are constructed to save time, money and knuckles. Several allow for safe removal and replacement of items that can be very dangerous if not done with the correct tool.

Several of the pin and ball cleaning cloths being used today were once a bowling towel that was held to a piece of frame work with a clothespin. Most have been refined into the current configurations we see in the supply catalogs. Yet the humble bowling towel is still the material of choice for many mechanics in the effort to keep balls and pins clean during an unusual situation.

Most manufacturers have a very open mind to the ideas that are born on the "battlefield." A lot of mechanics have received monetary compensation for ideas that have been turned into sellable products.

The imagination of the maintenance staff can reach mind boggling heights, designing everything from the above mentioned parts and tools to building electrical devices to replace often outdated and or obsolete parts.

It's easy to be prepared for the "expected" things. It's the things that come out of the blue that will test your patience. Use your imagination to find a solution.  With a little quick thinking and imagination, you can be up and running again. I guess Mr. Murphy never ran into a bowling mechanic with a roll of duct tape and some electrical wire ties.

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