Kegel Knowledge Base

we have a silver bullet magnum lane conditioner since there isnt a web site for it. I am looking for a high scoring house shot pattern for my bowling alley.we have amf hpl synthetic lanes and we use prodigy lane oil.this will be most helpful since im at a lost. thanks!

John Janawicz — Tue, 26 Aug 2008 09:12:00 GMT

Abstract:

Hello Robert,

Sorry for the late response, we had server issues that we were just made aware of recently.

If you are still needing help, let us know.

Regards,

John

have a phoenix-s machine and need to cut back from oiling 42 feet round 38 or so. using prodigy lane oil and having tons of carry down causing me tons of out of ranges. need an explanition on how to cut the distance down. thank you

John Janawicz — Fri, 22 Aug 2008 04:10:00 GMT

Abstract:

Hello James,

Sorry for the late response, had network issues with the questions that we were just made aware of recently.

All you have to do is get into the manager's menu, use your password, then menu to the "Change Program Choose" menu and use the password to get into the given program and change the distance down.

Based on the amount of carrydown you're getting with Prodigy, I'd do a test clean and make sure you aren't leaving film from the arrows to the end of the pattern. Film in the body of the pattern will contribute to excessive carrydown.

Regards,

John

have a phoenix-s machine and need to cut back from oiling 42 feet round 38 or so. using prodigy lane oil and having tons of carry down causing me tons of out of ranges. need an explanition on how to cut the distance down. thank you

John Janawicz — Thu, 21 Aug 2008 10:01:00 GMT

Abstract:

Hello James,

Sorry about the late response, we had problems with our server that we were just made aware of the other day.

You just need to go to the oil pattern and bring the oil pattern distance down on the keypad and also check to make sure that you have at least 5 feet of buff forward and reverse.

If you are getting that much carrydown, I think you also need to make sure that you are getting the whole lane clean, not just the backends. If you are leaving any film from the arrows to the end of the pattern after a full strip, that will magnify the carrydown as well.

Regards,

John

I need some help programming my Phoenix pad machine. We have pads for 1-7, 8-10, 11-20, 20-11, 10-8, and 7-1. So a total of 6 pads. We just had new Lane Shield installed and are using Absolut HV for our conditioner. Does anyone have some suggestions or patterns to use for our lanes? Any help would be appreciated.Jeff Crane

John Janawicz — Thu, 21 Aug 2008 09:56:00 GMT

Abstract:

Hello Jeff,

Sorry about the late response, we had problems with our server that we were just made aware of the other day.

If you still need help provide us a fax number and we can fax something to you.

Regards,

John

How long would you prefer to have your lanes sit before they are bowled on for a league? How long do you need to have lanes done before the lanes are bowled on? Thanks for your answer,Rex

John Janawicz — Thu, 21 Aug 2008 09:54:00 GMT

Abstract:

Hello Rex,

Sorry about the late response, we had problems with our server that we were just made aware of the other day.

Ideally you want it to sit at least 20 minutes. The biggest part of consistency is that it sits for the same amount of time each day, not 20 minutes one day, 3 hours the next day and 45 minutes the day after.

Regards,

John

how to adjust my oil pattern.. is good but after 2 games my shot become to slowerI have a kustodian ion xlthanks

John Janawicz — Thu, 21 Aug 2008 09:52:00 GMT

Abstract:

Hello Alain,

Sorry about the late response, we had problems with our server that we were just made aware of the other day.

You will probably need to add more oil on the reverse or widen the loads a board for more durability. If you have any more questions, give us a call at 800-280-2695.

Regards,

John

Hello we have buy a brand new ion XL..Is super this machine but before i have a house shot really easy and no oil on 5 first on edge with my old phoenix.It possible to you help me with a pattern similar for this machine ??Thanks a lot

John Janawicz — Thu, 21 Aug 2008 09:50:00 GMT

Abstract:

Just purchased a new laptop and it does not have a parallel port. Dont I have to plug in the dongle for the software to work? What do I need to do?

John Janawicz — Thu, 21 Aug 2008 07:25:00 GMT

Abstract:

Hello Kelly,

Sorry for the late response, we had server issues that we were only made aware of the other day.

We do have a USB Dongle available. If you are still having trouble, let us know.

Regards,

John

Is there a PC patch for using KOSI w/ Vista operating system, it will not recognize my Kustodian Ion.

John Janawicz — Thu, 21 Aug 2008 07:23:00 GMT

Abstract:

Hello Mark,

Sorry for the late response, we had server issues that we were only made aware of the other day.

If you are still having trouble, let us know.

Regards,

John

On the first step forward of the sport pattern Boardwalk you have 1 load going from 0 to 0 with a total oil of 1850, can you tell me where this oil is going?

John Janawicz — Thu, 21 Aug 2008 07:21:00 GMT

Abstract:

Hello Rick,

Sorry for the late response, we had server issues that we were only made aware of the other day.

You'll have to show us where you see that, I'm only seeing a 2-2 load in the first screen forward.

Regards,

John

On the first step forward of the sport pattern Boardwalk you have 1 load going from 0 to 0 with a total oil of 1850, can you tell me where this oil is going?

John Janawicz — Thu, 21 Aug 2008 07:15:00 GMT

Abstract:

Hello Rick,

Sorry for the late response, we had server issues that we were just made aware of yesterday.

You'll have to show me where you see that, the first load I see is 2-2.

Regards,

John

Im using Brunswick Control Lane Conditioner. The oil pressure gauge is reading between 22 and 23 lbs psi.. I believe tis to be too high. Our output is approx. 50 mils.. Is this normal for this output?

John Janawicz — Thu, 21 Aug 2008 07:12:00 GMT

Abstract:

Hello Chris,

Sorry for the late response, our server wasn't getting questions to us and it wasn't recognized until the other day.

That pressure is a little high. All you have to do is take the pressure regulator tubing and trim that back a couple of inches until the pressure gets back to a safe number of about 15lbs.

Regards,

John

How to install a cleaner pump 153-1805A

John Janawicz — Thu, 21 Aug 2008 06:55:00 GMT

Abstract:

Hello Amie,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

If you still need help let us know.

Regards,

John

Dongle not Working on Vista service Bulletin download link not working.ThanksJason

John Janawicz — Thu, 21 Aug 2008 06:53:00 GMT

Abstract:

Hello Jason,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

I was told it should be fine now. Let us know if you're still having trouble.

Regards,

John

One hour after conditioning our lanes, the oil starts to look like a windshield of a car that has been treated with "rain-x". The oil has a "beaded up" look and actually appears to be going away. We are using "Black Gold" lane oil and USPolychem cleaner mixed at a 5:1 ratio. Suggestions?

John Janawicz — Thu, 21 Aug 2008 06:48:00 GMT

Abstract:

Hello Gerry,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Is this for wood or synthetics? Let us know, it could be different problems for each.

Regards,

John

qV3Mfx hi super site thanks http://peace.com

John Janawicz — Thu, 21 Aug 2008 06:46:00 GMT

Abstract:

Hello Bob,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Thanks for the support.

Regards,

John

qV3Mfx hi super site thanks http://peace.com

John Janawicz — Thu, 21 Aug 2008 06:45:00 GMT

Abstract:

Hello Bob,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Thanks for you comments.

Regards,

John

i just went to kegel seminar and im interested in the navigational patterns but we have and silver bullet.bowling on amf dba synthetic lanes using prodigy lane oil. my question is: how can i apply the information for those pattern to our machine? i really need help, please repond soon as possible

John Janawicz — Thu, 21 Aug 2008 06:44:00 GMT

Abstract:

Hello David,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Unfortunately we have not designed Navigation patterns for the other machines. These are specific to just the transfer brush-Sanction Technology machines. We would not be able to duplicate the same reaction with a wick machine due to the differences in oil application.

Regards,

John

Test to see if working

John Janawicz — Thu, 21 Aug 2008 06:40:00 GMT

Abstract:

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John Janawicz — Thu, 21 Aug 2008 06:32:00 GMT

Abstract:

Hello James,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Your question didn't show up...let know what it is and we can help you.

Regards,

John

1st, Ive recently been given an Ion Model A (I believe) and the oil head does not stop traveling back and forth until it reaches the pin deck. It stops applying oil to the transfer brush as programmed, but the head itself doesnt "park". It will start traveling and applying oil in the reverse run at the same time. Is this normal?And 2nd, Ive been told that the "Washboard" affect that Im getting in my oil pattern can be minamized with adjustments to the transfer brush and the oil tip, but cant

John Janawicz — Thu, 21 Aug 2008 06:31:00 GMT

Abstract:

Hello Bill,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Since the oil and cleaner head are driven by the same motor, yes it's normal to see the cleaner head to run while applying oil and to see the oil head run to the end of the pindeck when stripping.

Regards,

John

Testing outside email

Chris Davis — Thu, 21 Aug 2008 05:09:00 GMT

Abstract: sdfgsdfg

At my center, we are holding a PBA experience league during the summer. We are using a Kegel Kustodian machine and I am trying to put the Viper pattern in the machine. No matter if I try to put it directly into the maching or use my computer program I cant seem to get some of the numbers to change. For example there is Start, Stop, Ld, Sp, Cr, Start F, End F, FT, and TOil. The Viper pattern calls for the End F to be 3.9 but when ever a put the Start Stop Loads and speed in it figures it to be 5

John Janawicz — Thu, 21 Aug 2008 05:06:00 GMT

Abstract:

Hello Adam,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Depending on how old the software on your machine is and the software used to write these patterns, the "math" may not match. As long as the number of loads and the speed are the same, it will run the pattern without any problems. The oil head on the first Phoenix-S moves at the same speed back and forth as the machines do today.

Regards,

John

Hello, I would like to know if your 40 foot sport pattern in your publication of Kegel navigation patterns is close too or is the pattern at the USBC open championshipsin Albquerque NM. Thanks Donny Carr

John Janawicz — Thu, 21 Aug 2008 04:59:00 GMT

Abstract:

Hello Donny,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Actually it is pretty close to the Nationals pattern. I'm not sure what the people at USBC started with, but it sure turned out to be reasonably close.

Regards,

John

I Have A Kegel Kustodian Plus At Our Center, We Have Wood Lanes, And Just Switched From Prodigy To Infinity And I Was Just Curious Of Some House Patterns That Would Work The Best For My Bowlers I Tried Easy Street And Wall Street And They Just Dont Seem To Cut It Alot Of 2 8 10s I Was WOndering If I Could Have Some Help Creating a Pattern

John Janawicz — Thu, 21 Aug 2008 04:57:00 GMT

Abstract:

Hello Brandon,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Feel free to contact us with your pattern problems at 800-280-2695. We will need more information regarding your surface and other info to help you with your pattern.

Regards,

John

Hi guys just trying to get a driver for our USB dongle for Vista the information that is supplied in the knowledgebase has a link for the driver but the link is not working. So if someone can notify me at tenpin@netconnect.com.auRegardsJason BrownOrange Tenpin BowlAustralia

John Janawicz — Thu, 21 Aug 2008 04:55:00 GMT

Abstract:

Hello Jason,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

If you still need help, let us know.

Regards,

John

Hi guys just trying to get a driver for our USB dongle for Vista the information that is supplied in the knowledgebase has a link for the driver but the link is not working. So if someone can notify me at tenpin@netconnect.com.auRegardsJason BrownOrange Tenpin BowlAustralia

John Janawicz — Thu, 21 Aug 2008 04:54:00 GMT

Abstract:

Hello Jason,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

If you still need help, let us know.

Regards,

John

Hi guys just trying to get a driver for our USB dongle for Vista the information that is supplied in the knowledgebase has a link for the driver but the link is not working. So if someone can notify me at tenpin@netconnect.com.auRegardsJason BrownOrange Tenpin BowlAustralia

John Janawicz — Thu, 21 Aug 2008 04:53:00 GMT

Abstract:

Hello Jason,

Sorry for the late response, we had server issues that were just brought to our attention the other day.

If you still need help, let us know.

Regards,

John

I have a Phoenix B 8 pad 3 speed wick machine. My question is, what is the best way to control the amount of oil the machine can put out. For example, if our house shot lays out an average of 3.0 units of oil across the lane, how can we increase it to lets say 6.0 units on a given area? Is that in our speed control in ips? or is it changed in the change program options? As we have it now, all we are doing is adjusting the FWD and REV oil to try and accomodate. I just want to know the options we

John Janawicz — Thu, 21 Aug 2008 04:51:00 GMT

Abstract:

Hello Nick,

To get a little more oil out you can either do it in two ways:

1. Adding more inches to that individual wick

2. Slowing down the speed of the machine to allow more oil to get out of the wicks.

If you are just wanting to get more oil to that "zone", I'd use option #1, using option #2 will add more oil all the way across the lane when pads are being engaged.

Sorry for the late response, we had server issues that were just brought to our attention the other day.

Regards,

John

DBA Phoenix Serial No PX8-2031 software Version PX872a. Intermittently and randomly stopping part way down a lane with message:"Error!! Forward Trav Interrupted".Machine is at the local Bowling alley in New Plymouth, New Zealand.LDS and Tacho sensors ok, signals into PLC #014 and #015 ok.Drive motor gets 70VDC at 2.5Amps until a second or two after it has stopped. It seems to be a drag/traction problem.The duster roll is getting wet as well and seems to be on the lane surface when

John Janawicz — Thu, 21 Aug 2008 04:46:00 GMT

Abstract:

Hello Alec,

This could be a few different things. Typically if you are getting a forward travel error is due to failure in the LDS sensor or the Tachometer sensor but I notice that you have already checked these areas.

The duster roll should be on the lane until the machine has completed its forward travel through the pindeck so this is normal.

Here are some questions that I have for you:

1. Does the machine always stop in the same place or is it on random distances down the lane?

Can I run a Kegel Sanction Standard (STDH-2191E) without a duster cloth?Gearbox has been ruined.

John Janawicz — Thu, 21 Aug 2008 04:06:00 GMT

Abstract:

Hello Luke,

You can run in oil only by turning off the duster function in the program, but otherwise you will not be able to run the stripping function.

Regards,

John

I have a couple of questions regarding our lane machine. Our machine is a Sanction Elite. Question 1. When oiling we have been forced to run lanes 1+2 twice to ensure the same condition on the pair, the buffer brush doesnt get enough conditioner on it at the start to get any forward oil at the heads which in turn leads to drastic differences in lane condition. Is there a reason for this that we are overlooking or should this not be happening and should we consult our supplier?Question 2. W

John Janawicz — Thu, 21 Aug 2008 03:59:00 GMT

Abstract:

Hello Ashley,

Your 2nd question didn't come in but as for your 1st question, no it's not unusual for your 1st lane to hook more because the machine has sat for hours before being run last. It's good to run the pair twice to keep the pair even. Does this machine have the transfer brush upgrade? If it has the transfer brush upgrade, the first lane or two will definitely hook more until the brush gets to a constant.

Regards,

John

Is there an upgrade to have more pattern programs other then 4. We have the Kustodian Plus.

John Janawicz — Thu, 21 Aug 2008 03:52:00 GMT

Abstract:

Hello Kyle,

There isn't an upgrade for the KPlus but the new ION's and Kustodian Walkers have the new touchscreen which stores 30 patterns. With the KPlus you should've gotten the KOSI software for your laptop which allows to store many programs in text files.

Regards,

John

Is anyone checking this? Does this still work? If you receive this please let me know so I can find out what is going on. Please everyone reply to me if you get this email I need to know what it is going to.

John Janawicz — Thu, 21 Aug 2008 03:46:00 GMT

Abstract: Checked...

Hello, I am wondering if there is a way to convert KEGEL patterns for a Brunswick/Century. For I am the tournament director for the Charlotte/Mecklenburg TNBA Senate and the bowling center where I next tournament is in has a the Century.Thanks

John Janawicz — Thu, 21 Aug 2008 03:17:00 GMT

Abstract:

Hello Michael,

There really isn't an exact science to converting over these patterns. If you can get the program values to us, we can give it our best shot. We'll also need to know what kind of Century machine this is and also what the wick configuration is (7-3-5-5 or something else).

Regards,

John

This is a test did you get it??????

John Janawicz — Mon, 18 Aug 2008 12:33:00 GMT

Abstract: Got it...

Dear Sir,Sub: Kegel Firebired,1. Problem: Squeeze motor running non-stop.2. Speed motor centre relay burnt out.Please assist us we the current situation urgent, thank you.Best regards,Andy

Terry Owens — Fri, 15 Aug 2008 04:36:00 GMT

Abstract:

Hi Andy,

If the squeegee motor is running non stop, you will need to check the following.

Check the inputs 1ch 00 this is the squeegee up and 1ch 01 is the squeegee down switch.

as the motor is running look at thesr input lights on top of the PLC.

these should be going on and off.

When the micro switch is activated the input light should be on.

at anypoint that this is not the case you will need to inspect the switches. and also inspect the squeegee motor and cam, it is possable for the setscrew in the cam to come loose.

as far as the drive relay if it is burnt you will need to replace it.

if your machine is 230v the part # for the relay is 153-1618

or 153-1018 for 115V.

if you have anymore questions please let me know.

Thanks Terry Owens

Kegel Tech support

Terry.owens@kegel.net

(863)734-0200 ext 268

We have the Kegal Plus machine. We are having problems when we oil the lanes, the oil pattern on the left side (looking down the lane) is streaking from the outside in about 8 boards. The right side of the lane appears to be fine. We had streaks on the right side until we flipped the squeege. All of the adjustments that we have checked seem to be correct. Any suggestions would be a big help.

John Janawicz — Thu, 14 Aug 2008 07:04:00 GMT

Abstract:

I would be looking at the cushion roller to see if there aren't any flat spots allowing cleaner to escape through directly to the squeegee blades which can cause this streaking.

Sorry for the late response, we had problems with the server that were just brought to our attention yesterday.

Regards,

John

TEST

John Janawicz — Thu, 14 Aug 2008 07:00:00 GMT

Abstract: question answered...

I have a 2000 vintage Kustiodan m/c. I am trying to put out a sport pattern. I can enter the laydown pattern, but it appears as if the oil is not laying down enough. I plan to run a volume test to verify not enough oil. How do I adjust to get the oil output to the correct volume?

John Janawicz — Thu, 14 Aug 2008 06:56:00 GMT

Abstract:

You will need to adjust the pump if the pattern is correct. You will need to crank to pump counterclockwise to increase volume, and crank the pump clockwise to decrease volume.

Sorry for the late reply, we had issues with the server and just had them solved yesterday.

Regards,

John

TEST QUESTION AGAIN Check to see if this emails the end users of there question

John Janawicz — Thu, 14 Aug 2008 06:53:00 GMT

Abstract:

question answered...

I have a 2000 vintage Kustiodan m/c. I am trying to put out a sport pattern. I can enter the laydown pattern, but it appears as if the oil is not laying down enough. I plan to run a volume test to verify not enough oil. How do I adjust to get the oil output to the correct volume?

John Janawicz — Thu, 14 Aug 2008 06:51:00 GMT

Abstract:

If the pattern is correct the pump has to be adjusted to get the volume output to match. You'll need to crank the pump counterclockwise to get more volume and clockwise to reduce volume. If you still have the original program in slot #4, this is the calibration program so you should get 16 milliliters out of the graduated cylinder if you run this test if the pump is set at 40 microliters.

Sorry about the late reply, we had issues with the server that we were unaware of until the other day.

Regards,

John

FACTORY PUMP SETTING FOR STANDARD ELITE IS 40 MICROLITERS. IN A PUMP TEST 40 MICROLITERS IS = 16 MILLILITERS. HOW MANY MILLILITERS WOULD IT BE IF I TURN PUMP TO 50 MICROLITERS.

John Janawicz — Thu, 14 Aug 2008 06:47:00 GMT

Abstract:

It would be 20 milliliters in the graduated cylinder.

50 microliters/board X 400 boards = 20000 microliters= 20 milliliters

Regards,

John

TEST QUESTION PLEASE LET Chris Davis KNOW IF YOU GOT THIS!!!!!

John Janawicz — Thu, 14 Aug 2008 06:23:00 GMT

Abstract: Got it

I work at a pro shop now, i am kind of a sponge when it comes to things im interested in. I have learned about as much as i can and want to about axis migration, lay outs and bowling balls. Im not a mechanic but im still highly interested in oils, oiling, and all of its affects on patterns and how the pattern will play. So I have multiple questions, and will appreciate any kind of reply to them i can get.1.I was reading alot of John Janawicz Articles and he was talking about how he took out

Chris Chilton — Fri, 02 Nov 2007 05:30:00 GMT

Abstract:

Hi Craig,

Thanks for the questions. See the zip file with a powerpoint presentation and videos. Once you've downloaded the attachment, open in Winzip (http://www.winzip.com/index.htm) and open file "How to Read a Kegel Sanction Technology Program Sheet.ppt".

Thanks for your interest,

Chris Chilton

Can anyone help me with a pattern for Brunswick Lanes shields.I am using Crossfire Oil in a Amf Silver Bullet Magnum. It has the upgrades to control all six tanks individually. THe tanks are 7 3 10 10 3 7. ThanksRon

Chris Chilton — Wed, 31 Oct 2007 12:21:00 GMT

Abstract:

Answer:

I would be more than happy to help you out. If possible, I would like for you to give me a fax number so that I can you send you a pattern sheet that has a good starting point for you. From that point on, I can give you my number so that we can dial in the pattern. See attached article.

Thanks, mike purdy

Silver Bullet Start Pattern

Chris Chilton — Wed, 31 Oct 2007 12:13:00 GMT

Abstract:

Wick Pad Replacement

Chris Chilton — Thu, 25 Oct 2007 06:36:00 GMT

Abstract:

Part Number: N/A

Part Name: Wick Pad Replacement

Revision Date: Part Number: SM-02A

Part Name: Cloth Holding Roller

Revision Date: 9/19/2003

153-8839 - Cushion Roller Assembly with pad, All Phoenix Pad and Sanction Technology machine Operators

Chris Chilton — Thu, 25 Oct 2007 05:59:00 GMT

Abstract:

Date: 09/10/2007

To: All Phoenix Pad and Sanction Technology machine Operators

From: Lane Maintenance Central